Are you A.I. Ready?

At Toppan Ecquaria, we have a multidisciplinary team, comprising of Engineers, Computer Scientists and Technologists, constantly working to integrate the latest technology to improve our service offerings to our customers.

Over the last 10 years, one of the most prominent technologies to have emerged is Artificial Intelligence (AI). From Netflix recommending you shows to watch to Tesla automating the driving process, AI has slowly but surely become an integral part of our daily lives.

This begets the question – Has your organisation embraced AI in your digital transformation journey?

AI refers to any technique which enables computers to mimic human behaviour. There are various categories of AI ranging from robotics to machine learning to natural language processing. Though there are numerous branches, ultimately, the goal of AI is to enable machines to learn concepts using data without being explicitly programmed; to build machines capable of performing tasks that will solve problems for you and me.

While leading technology giants like Google and Microsoft have already articulated their AI roadmaps for the years to come, the majority are still perplexed trying to figure out how to take their first step into the world of AI.

Creatively thinking out-of-the-box to deliver value to our customers, Toppan Ecquaria has since delivered deep analytical systems that have enabled government agencies to unleash the power of AI.

Potential Benefits of Artificial Intelligence

Traditionally, operational models are built based on embedded rules. If there are 100 scenarios, there will be 100 rules to cater for it. Over time, as more and more exceptions arise in the system, more rules are implemented, making it cumbersome to maintain. AI offers an excellent alternative to rules-based systems. With the right parameters and boundaries keyed in, AI can help build rules on the fly resulting in business agility.

As part of our Digital Government Transformation roadmap, data-driven decisions can help a government agency make a more informed/precise decision. Often, high volumes of data may prove to be problematic to handle by a human. This is especially so for government data whereby records covering the entire population of cities, states or nations can be overwhelming. With AI, large amounts of data need not be feared. In fact, AI thrives on big data. The more data available, the better a machine learning model works, the more precise the decision made.

Often, accidents are caused by human errors. Even with the best intentions and safety measures in place, a slight twitch of the nose is all it takes to cause a deviation. With AI, mission critical events/processes can be carried out with a greater degree of precision. Similarly, with the use of robotics, dangerous tasks can be outsourced to minimise the risks on human lives yet increase the reach of human exploration.

Examples of Artificial Intelligence Applications

  1. Chatbots (Virtual Assistants) – Natural Language Processing (NLP), Speech Recognition and Predictive Analytics.
  2. Analytics (Data-Driven Decisions) – Data Mining, Machine Learning and Predictive Analytics.
  3. Consumer Insights (Surveys) – Natural Language Processing, Data Mining and Sentiment Analysis.
  4. Anomaly detection (Fraud Detection) – Machine Learning, Deep Learning and Artificial Neural Networks.
  5. IoT (Smart Devices) – Data Mining, Machine Perception and Machine Learning.

These are just some of the benefits and use cases that AI can be leveraged upon.